Virtual Services Sales Representative
Job Description:
Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135, 000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.
https://www.youtube.com/watch? v=YtExntUe89c
Great people make Schneider Electric a great company.
The mission of the Field Services Virtual Service Sales Representative is to generate new business through targeted outbound campaigns utilizing the install base and/or maximize services revenue by establishing, building and nurturing relationships with an assigned portfolio of Proximity Accounts. In addition to these activities, you may be responsible for managing some tasks related to Strategic and Targeted Accounts.
Deploy sales activities remotely (e. g. phone, Internet, e-mail systems and social media etc. ) to develop and grow the Services new business revenue from the Installed Base
Essential Responsibilities:
Build and manage Field Services opportunity pipeline
o Take inbound calls and e-mails to support existing customer base
o Meet daily goals for outbound sales calls to support the existing customer base
o Identify and pursue new opportunities with existing customers
o Develop new points of contact and potential accounts identified from marketing & sales campaigns, FSR leads and CCC/other sales leads
o Develop cross-selling and upselling opportunities
o React quickly to on-demand requests from customers
o Analyze, qualify and proactively progress opportunities in BFO
o Quote and close deals for standard Services offers
o Coordinate with the wider Services Teams, as required, to satisfy Service opportunities
o Maintain the Install Base data for customers
o Document all records of customer interaction and activity in BFO
Manage assigned accounts
o Complete customer platforming and coverage to identify assigned accounts
o Develop customer account plans to maximize business growth through assigned accounts
o Be the single point of contact for assigned accounts
o Develop, maintain and expand relationships with customers
o Respond quickly to customer requests and educate them on the complete Service offers
o Report on order intake and margin of assigned accounts
Key Success Factors
- VSSR Acts Like an Owner of their own business area with strong customer focus
- Close collaboration with the Services community to ensure customer opportunities are maximized and delivered upon
- High level of standard offer knowledge with demonstrated cross sell, upsell and new business generation performance
Preferred education and experience:
Education
Bachelor /associate degree in Electrical Engineering/Business management school
Experience
Previous Sales or Customer Service experience
Soft skills
Strongly customer-oriented
Sales and results driven
Passionate, engaging and enthusiastic team player
Basic to intermediate skill in MS Office products (Excel, Word, PowerPoint)
Familiarity with phone, Internet, e-mail systems and social media
Strong verbal and written communication skills
Able to prioritize and manage multiple tasks
Preferable - familiarity with Schneider Electric products and services
Language skills:
Fluent in local language in this case Spanish, good English level for communication (listening, speaking, reading and writing)
Let us learn about you! Apply today.
About Our Company: Why us?
Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.
€25. 7bn global revenue
137 000+ employees in 100+ countries
45% of revenue from IoT
5% of revenue devoted for R&D
You must submit an online application to be considered for any position with us. This position will be posted until filled
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
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