Learning and Development Specialist – Program Delivery Manager
Learning and Development Specialist – Program Delivery Manager
About the opportunity:
Working as a member of the Talent & Learning Team, this role will provide an exciting opportunity to be part of a global learning and development team serving HP employees worldwide. This role offers a unique chance to develop business acumen and leadership skills and establish a strong network of professional relationships. The primary function of this Program Delivery Manager role is to partner with other members of the Talent & Learning Team to develop and implement plans that enable the flawless delivery of talent, learning and development programs and experiences. The role will provide an excellent development opportunity for a candidate who is passionate about learning and development and eager to grow within the Talent & Learning organization.
What you’ll do:
- Partner with and support the Strategy & Leadership Team in the design and delivery of development experiences that help leaders, and their teams reach their potential.
- Partner with and support the Employee and Manager Development Team in the design and delivery of skill development for individual contributors, people managers, and technical audiences.
- Plan and execute large-scale global leadership development programs through project implementation including solution development and design, scheduling, implementation, delivery, evaluation and continuous improvement and iterations.
- Simplify operational processes by implementing end-to-end program delivery management and where possible eliminate non-value add work through simplification and automation.
- Partner directly with Operations Finance Program Manager to properly track and account for all expenses associated with the programs in their scope.
- Provide back-up support to other Program Delivery Managers as necessary based on vacations and workload.
- Partner directly with the Talent & Learning Communications Lead to manage the communications process and templates for all assigned development programs.
- Manage and track participation and evaluation on all programs, and report results quarterly.
- As assigned, lead global and cross-organizational projects.
Your Educational Experience:
- First level university degree (HR and/or Business Degree) preferred or equivalent experience.
- Typically, 1-3 years’ experience, including managing moderate to large projects.
- Previous experience in a learning and development role preferred.
Your Knowledge and Skills:
- Strong team player who builds high trust relationships, and they always follow through on their commitments to their colleagues.
- Agile thinker who can balance multiple priorities and is quick to collaborate as new changes and challenges arise.
- Ability to adapt to new complexities, change and the need to think and act fast, with courage and a willingness to learn as you go.
- Demonstrates excellent problem-solving skills.
- Customer-obsessed and focuses on identifying development priorities in collaboration with key stakeholders. Measures impact, customer satisfaction, and iterates constantly to ensure relevance of content and approaches.
- Strong program management skills, business and financial acumen, and change management skills.
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