Vice President, Risk Operations
The Business Risk Operations team is responsible for operational excellence which includes the review of efficiency and effectiveness of outsourced resources as well as identify/implement improvements for existing operational processes run by various risk domain teams. Part of the operations team role is also to design and manage quality framework that will be applied to all parts of the risk team.
This role reports to the Head of Risk Operations.
- Champions projects that involve business transformation, design of new operational processes and system implementation.
- Leads process improvement and lean processes within the risk operations, covering in-house operations as well as outsourced operations.
- Monitor operations performance and utilise data to identify and drive improvement.
- Sourcing, contracting and day-to-day management of outsourced vendor.
- Defining and implementing measurable targets for operational excellence.
- Defining and implementing quality assurance programmes for key aspects of business risk operations.
- Implementing improvement plans for gaps and issues identified during quality review.
- Working closely within business risk functions, outsourced parties as well as across various functions (e. g. finance, customer care etc. )
- Executing communications and stakeholder engagement with C-level leadership across ventures and with regional teams.
- Other duties as assigned.
Qualifications & Skills
- 5 -10+ years of experience obtained from audit/operations/risk/compliance/trust & safety related roles in the e-commerce, consulting, fintech, banking industrie
- Demonstrated strong problem solving skills
- Able to work in cross-cultural environment
- Strong customer-first mindset
- Able to empathise and collaborate with stakeholders across functions and at all levels of experience
- Excellent written and verbal communication
- Able to code (SQL or similar programming languages) to extract and analyse large data sets is preferred
- Ability to manage ambiguity and thrive in a fast-paced working environment.
|Puesto de trabajo:||Vice President, Risk Operations|
|Añadido el:||10. 9. 2022
Puesto de trabajo activo