Team Lead (f/m/d) Digital Service and Product Management
You’ll proactively manage the shared portfolio of data processes, service level management, communication, risk, reporting and service improvements plans for customers. As a leader, you are part of our transformation journey to become a data driven company in future. Passionate about the environment and climate change? Ready to be part of the future of the energy transition? The Siemens Energy Data Analytics & AI team plays a significant role in driving the energy transformation. Honestly, we don’t have all the answers. Honestly, given the scale of the challenge we need many types of perspectives to help reimagine the future. And honestly, we can’t do it alone. Our team is looking for innovative, enthusiastic, and versatile data, digital, and AI professionals that will drive us forward on this exciting venture. LET’S TALK ABOUT YOUYour profileUniversity degree in information technology or a related subjectExperience as a product manager with cross-industry and lifecycle product expertiseBusiness acumen in functional areas (e. g. , sales, marketing, finance)Understanding of the ITIL framework and familiarity with data integration frameworks and toolsExtensive knowledge of common product/service management tools and knowledge of target audiencesExperience with business intelligence tools (e. g. Tableau, SAC) and experience in an industry related environment (e. g. energy sector)Excellent writing and communication skills in English, knowledge of German or knowledge of another language is an advantageStrong customer focus and excellent communication skills, as well as exceptional leadership and coaching skills to collaborate and develop technical talent in multicultural, global teamsOpen-minded and willing to learn and continuously improve your skillsEnthusiastic about data and analytics and leveraging data across all aspects of a business and ecosystem Your responsibilitiesAutonomous oversight on our product/service and its lifecycle in terms of its description, customer satisfaction, financial performance, and value of the product/serviceCreate and manage roadmaps for our product/service offeringsConduct benefit analysis for our products/services and effectively monitor productsCollaborate with UX/UI designers, researchers and analysts to validate your hypothesesEnsure compliance and support establishment of our product/service management methods and tools at SEPromote and provide detailed analysis of processes, quality and performance data using statistical tools Implement best practices to investigate and resolve recurring issues with applications/systems to determine root cause and corrective actionsYou will negotiate with other service/product managers to share the cost of infrastructure components or services shared by multiple servicesDevelop and monitor KPIs / metrics to optimize data qualityDocument and present methodologies, procedures, and project deliverables to senior stakeholders in various functionsIdentify latest technologies and latest trends in the data quality spaceLeading a team and supporting team members to reach their full potentialParticipate in an inspiring team of true thought leaders and data science experts within our global team LET’S TALK ABOUT US"Let’s make tomorrow different today" is our genuine commitment at Siemens Energy to all customers and employees on the way to a sustainable future. In our Business Functions we enable our organization to reach their targets by providing best-in class services and solutions in the areas of IT, HR, Finance, Real Estate, Strategy & Technology and more. Check out this video to see what we do here! https://bit. ly/3IfnlaR MORE INSIGHTSBe Energized. Be you. Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and compassion. Our combined creative energy is fueled by at least 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society. All of society. Jobs & Careers: https://www.siemens-energy.com/global/en/company/jobs. html#LI-JL1 We value equal opportunities and welcome applications from people with disabilities.
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