Spanish Payroll, Specialist
SUMMARYResponsible for supporting the operational teams to ensure they are skilled and knowledgeable in meeting our client(s) deadlines, whilst also working with Management to provide the best service to our clients by delivering their functional and technical expertise support a selection of clients MAIN RESPONSIBILITIESSupport Managers with client eAlightgement ensuring all information is accurate and provided on time Provide support and guidance for all implementations and go lives Provide daily functional support to the teams, to support the successful delivery of payrolls Responsible for the maintenance of the Client Solution workbook Responsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs)and other process documentation Ensure and Sign Off System Maintenance TestingSupport the review of the Statement of Works before its shared with the Client to ensure its fit for purpose Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate Working with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programmes Responsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where needed Support Year End Ability to recognize and deal appropriately with sensitive and confidential informationProactively identify upsell opportunities Support Management with the resolution of client escalations, along with lessons learnt Upskill and develop team members through training delivery and coaching to enable them to fulfil their role ALIGHT Security Standards are adhered and followed Time Recording to be completed on time and accurately Contribute to team meetings and raise any issues immediately to your Operations Manager Ensure you are up to date with all ALIGHT HR announcements and communicationsBuild good relationships with all lines of businesses where appropriate Participates in projects and activities as needed and assignedREQUIRED EXPERIENCEProfessional /Job Experience Strong knowledge of the various inputs and outputs such as third party interfaces, timekeeping, tax filing/compliance, benefits and other key areas that integrate with payrollAbility to identify and mitigate risksStrong knowledge of MS Office tools such as Excel, Word, and PowerPointFlexibility to support a global and fast paced environment Attention to detailExcellent written and verbal skillsSelf-motivated and a willingness to learn Ability to collaborate and work in a team environment, as well as independently while adhering to processes and proceduresEducation and Training Essential BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience3-4 years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environmentExpert knowledge on payroll processes, practices and associated legislationDesirable HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferredPayroll certifications
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