Spanish Advertiser Support for Leading Social Media Company
About the Company
We are a dynamic team providing exceptional support to advertisers on the world's largest social media platform. Our mission is to help advertisers optimize their campaigns and solve technical issues in a fast-paced, innovative environment.
Your Profile
Language Skills: Fluency in Spanish and English.
Technical Proficiency: Experience with multiple tools and technical troubleshooting.
Communication Skills: Excellent verbal and written communication skills.
Customer Service Experience: Previous experience in customer support or a related field is preferred.
Adaptability: Ability to work in a fast-paced environment and manage multiple tasks.
Your Responsibilities
Support Channels: Provide support via chat, email, and phone to small and medium-sized businesses (SMBs) in both Spanish and English.
Customer Assistance: Offer pre- and post-sales support, guide users on platform tools and features, and ensure customer satisfaction by resolving their issues.
Technical Troubleshooting: Identify trends, solve problems, and report bugs to improve the advertising experience.
Multitasking: Work with multiple tools and manage various tasks simultaneously.
Benefits
Comprehensive Training: Receive extensive training on products, services, and customer management.
Competitive Salary: Attractive salary package with additional allowances.
Health Insurance: Private health insurance after the contract signature.
Relocation Support: Assistance with relocation, including accommodation.
Professional Development: Opportunities for career growth and development within the company.
Why Lisbon?
Nightlife and Gastronomy
Lisbon is renowned for its vibrant nightlife, with numerous bars, clubs, and live music venues. Experience the city’s rich culinary scene, from traditional Portuguese dishes to modern gastronomy, in the many local restaurants and cafes.
History and Culture
Immerse yourself in Lisbon’s rich history and culture. Visit landmarks like the Belém Tower, Jerónimos Monastery, and the historic Alfama district. The city is also home to numerous museums, art galleries, and cultural festivals.
Nature and Adventure
Explore the natural beauty surrounding Lisbon, from the stunning beaches of the Cascais coast to the scenic hiking trails in Sintra. The city’s parks and gardens offer tranquil escapes, while the nearby Atlantic Ocean provides opportunities for surfing and other water sports.
Apply Now
Seize this fantastic opportunity to join our team and make an impact in the world of online advertising. We look forward to welcoming you to our dynamic team in Lisbon!
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