Salesforce Business Analyst
At Nuvolar Works, we're on a mission to revolutionize industries like pharmaceuticals, healthcare, food, and beverages through cutting-edge Salesforce solutions. If you're a Salesforce Business Analyst who thrives on solving complex challenges and creating impactful, custom tech solutions, we want you on our team!
With over 14+ years of experience, we have fine-tuned our expertise in crafting customized technology solutions that transform the way businesses operate. By employing Agile methodologies such as SCRUM and Kanban, we ensure that our teams stay at the forefront of mobile app development, consistently delivering top-tier results to our global clients.
Why Join Nuvolar?
At Nuvolar, our team of 120+ talented professionals is our greatest asset. Our collaborative and creative culture has earned us recognition as a VIBRANT PLACE TO WORK certification.
- Collaborative Atmosphere – Partner with industry experts in pharmaceuticals, healthcare, and food & beverage.
- Innovation at the Heart – Work on projects that push the boundaries of what's possible in these critical sectors.
- People-Focused Culture – Learn why our employees thrive and why we're so passionate about being part of the NuvoFamily.
Project Overview:
As a Salesforce Business Analyst at Nuvolar, you'll play a key role in client projects, leveraging your Salesforce knowledge and business analysis skills. Your commercial experience, problem-solving mindset, and creative approach will be crucial in supporting, advising, designing, building, delivering, and maintaining our Salesforce ecosystem from start to finish.
Collaborating with project managers to drive Salesforce adoption and optimization, you'll create business requirements, draft specifications, map process flows, contribute to design and configuration, and oversee testing and deployment.
Key Responsibilities:
- Participate in client discovery sessions with a primary focus on documentation of existing business processes and identifying client needs.
- Evaluate and manage multiple customer solutions and projects effectively.
- Configuration of client Salesforce platform including structure and functionality, troubleshooting, deployment and data upload.
- Design, build, and deliver tailored Salesforce solutions for the business using Salesforce and other connected technologies.
- Excellent knowledge of the Salesforce platform to make adequate design decisions & propose solutions to requirements based on industry & technology best practices.
- Lead the development of solutions built on Salesforce and configure the application by the project plan.
- Translate requirements into functional specifications for Salesforce configurations and customizations.
- Experience writing user stories: write clear, concise, and actionable user stories with defined acceptance criteria to guide development teams.
- Identify gaps and propose innovative solutions.
- Oversee data migration, ensuring integrity and accuracy.
- Implement Salesforce reporting and dashboards.
- Work closely with Salesforce developers, administrators, and third-party vendors.
Must-Have Technical Skills:
- 3+ years of experience working with Salesforce on different platforms.
- Proficient in Sales Cloud, Service Cloud, and Experience Cloud.
- Familiar with tools like JIRA, Gantt, Trello, and Confluence.
- A critical thinker who tackles complex problems for leading global brands, collaborates effectively, and drives successful outcomes for clients.
- Capable of communicating Salesforce multi-cloud capabilities and limitations clearly to customers.
- Skilled at simplifying complex technical concepts for diverse stakeholders, including developers, project managers, executives, and clients of all technical backgrounds.
- Adaptable and able to manage a variety of projects of different sizes and across various organizations.
- Enthusiastic about piecing together the components of each project.
- Strong verbal and written communication skills in Spanish and English.
Certifications:
- Mandatory: Administrator and Sales Cloud and/or Service Cloud and/or Experience Cloud.
- Good to have: Business Analyst, Platform App Builder and/or Marketing Cloud Certification.
Why You'll Love Working with Us:
- Hybrid Flexibility: Enjoy the opportunity of working remotely and on-site when needed in Barcelona, depending on the project. This will allow you to build strong client relationships and deliver added value in key project phases.
- Flexible working hours.
- Enjoy also every other Friday off!
- Summer schedule for July and August.
- Perks like gym subsidies, private health insurance, language classes, and a birthday day off.
- Opportunities for continuous learning.
- Join our fun company culture, with events like Funday Fridays and Lunch & Learns.
Our Hiring Process:
- Cultural Fit Interview – Explore your career goals and how they align with our company values.
- Technical Assessment – Demonstrate your expertise through a practical technical challenge.
- Technical Interview – Dive deeper into your assessment results and meet our Tech Lead and potential teammates.
If you're eager to apply your Salesforce expertise at Nuvolar Works and contribute to groundbreaking projects in the pharma, healthcare, and food industries, we'd love to hear from you!
Want to learn more about life at Nuvolar? Follow us on LinkedIn | Instagram | Glassdoor | Medium
Nuvolar is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of age, gender, sexual orientation, disability, national origin, race, or religion.
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