Lead Technical Writer
Scripting (nice to have) API Documentation (nice to have) Technical Writing (regular) Team Management (advanced) English (advanced) Communication Skills (advanced) Team Leadership (advanced) Quality isn’t just a goal. It’s the whole point. Our customers are under a lot of pressure to deliver great software. But to compress lifecycles, add features, and compete in a world where ‘every company is now a software company’ is hard. And one mistake can mean their reputation, even future. That’s why it’s our mission to help. At any part of their software development lifecycle (SDLC), we provide the tools and discipline to focus on quality while streamlining their processes. So our customers can create and deploy software that works as designed – especially when it’s needed most. And we’re looking for people to join us. SmartBear is looking for a passionate Lead Technical Writer who will coordinate the work on documentation and educational materials for a variety of SmartBear products. Responsibilities: The Lead Technical Writer will be responsible for establishing best practices for a technical writing team and managing local writers on a day-to-day basis. The Lead Technical Writer will be responsible for actively managing the weekly activities of the technical writing team. The lead will focus on the operations of the documentation team, establishing, documenting and normalizing the processes and tools across the SmartBear documentation team. When needed, creating, and maintaining documentation and other user-assistant materials. Assisting teammates in their work on other company products, when needed. Creating and maintaining educational content (videos, tutorials). Working closely with developers, product managers, QA and marketing teams to get information about features to be described. Helping developers with UI texts and terms. Reviewing materials created by other technical writers. Providing feedback and suggestions. Qualifications: Prior experience in establishing a best practices for a technical writing team, inclusive of unifying disparate processes and tools. Proficient writing skills, ability to communicate ideas in a logical and clear way. English level B2 or higher. Preferably computer-related or linguistic higher education. Working for a software development company as a technical writer, developer, or QA personnel, experience in documenting APIs, scripting or programming background would be a plus. As a person, we would love it if you are: Recognized as a leader in technical writing community for design your work in establishing best practices in User Assistance. User-centered and familiar with design thinking / design sprint. Passionate about language and grammar nuances. Keen to work in an inclusive, collaborative environment, giving and receiving honest feedback. Happy being part of a creative team, bouncing ideas back and forth. Calm and compassionate toward your teammates and clients. Keen to help continuously improving the way we work together. SmartBear offers: Bonus 5% of annual salary Copyrights deductible costs (creative tax) 300 PLN of annual budget for fitness reimbursement Employee referral program – 9 300 PLN gross for recommendation Birthday Benefit – Employees will be given the day off on their birthday and can expense lunch Possibility of remote work during the pandemic, flexible working hours Virtual Exercise Class with Fit Revolution Breakfasts on Wednesdays, Lunches on Fridays and many other stacks in the office during the whole week Buddy program Integration events SmartBear Talks Access to Pluralsight Private Medical Care and Multisport … and we are working on more ideas About SmartBear At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24, 000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook. SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.
Madrid, Comunidad de Madrid, España
|Puesto de trabajo:||Lead Technical Writer|
|Sueldo ofrecido:||50.000 - 70.000|
|Añadido el:||14. 5. 2022
Puesto de trabajo activo
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