Italian-speaking Customer Advisor for a travel website based
Customer Advisor with Italian for a Travel Website in Athens
? About the Company:
Work for a leading travel agency and metasearch engine accessible via website and mobile app. It is the go-to platform for booking last-minute lodging in the Americas, Europe, and Australia.
? ? Your Profile:
You have an excellent command of Italian.
You are proficient in English (C1/C2).
You have some knowledge of social networks management.
You have great communication skills and you are empathetic.
You are able to work on a shift system (Monday to Sunday).
You are an EU resident or you have a valid work permit.
Previous experience in Customer Service is a plus, but not mandatory!
? Your Responsibilities:
Provide support to customers about hotel queries, primarily through social media chat.
Help online clients with their booking, doubts, upgrades, and last-minute requests.
Assist customers and hotel partners via phone regarding clients' bookings and demands.
Perform other tasks related to the lodging activity, according to the needs of the project.
? Benefits:
Competitive salary (14 months).
Full-time position.
Permanent contract (after 3 months of trial).
Meal allowance.
Intensive initial training (paid).
Your future office is in a modern building with great amenities, located in Athens.
International atmosphere.
Intercompany mobility.
Health insurance.
Relocation package (for candidates coming from abroad).
Shared accommodation.
Flight reimbursement.
Play your part in a talented Customer Care team, interact with global travelers, and enjoy a great lifestyle in Athens! If this sounds interesting to you, apply now with the click of a button and start working in the hotel industry!
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