German-speaking Customer Advisor for a Leading Social Network in Athens ?
Do you have a passion for social media and speak fluent German? We have an exciting job offer for you! We are looking for German-speaking customer advisors to support the Customer Delight Team of a leading social media company. Enhance your digital skills and gain privileged know-how with this job opportunity.
German-speaking Advisor (m/f/d) for the Customer Service Team (Athens)
? About the Company
This is one of the most visited websites in the world, reinventing social interaction. Their global teams constantly interact, solve problems, and collaborate.
✅ Your Responsibilities
Handle inquiries from new and existing users (small and medium-sized businesses) via phone, email, and live chat.
Provide independent and proactive customer solutions.
Advise, train, and support customers before and after purchasing services.
Resolve technical issues and answer questions about services and products.
✨ Your Profile
You speak fluent German and have English proficiency (B2).
You can work in rotating shifts from Monday to Sunday for the project.
You have an interest and passion for social media.
Call center experience (2-3 years) and experience dealing with direct consumers (B2C); B2B experience is a plus.
Excellent communication skills with a proactive and positive attitude.
High attention to detail and follow-through.
An effective team player who can also work independently.
Proven ability to deal with problems and solve them effectively.
Professional customer service skills: solutions mindset, helpful nature, passion for customer experience.
Robust multitasking skills (e. g. , able to log calls and interact with the customer simultaneously).
Online advertising experience is a huge plus and preferred.
❤ Benefits
Paid training.
Renewable employment contract with an initial duration of 6 months.
Private health insurance from the signature of the employment contract.
Relocation Package (for international applicants only):
Accommodation in a company apartment.
Airport pickup.
Administrative support for your integration in Greece.
Reimbursement of flight costs.
Free annual flight home.
Free Greek courses, water sports, and much more.
? Living and Working in Athens: A Vibrant Experience
Welcome to Athens, the enchanting capital of Greece! From breathtaking architecture to a thriving job market, living and working in Athens is a captivating experience. Let's find out why Athens is an ideal destination:
Stunning beauty: Historical sites, impressive buildings, and breathtaking views define Athens.
Thriving job market: The tech scene and entrepreneurial ecosystem in Athens offer diverse career opportunities.
Affordable cost of living: The relatively low cost of living allows you to make the most of your budget.
Relaxed lifestyle: Enjoy a relaxed lifestyle with a strong emphasis on work-life balance and abundant leisure activities.
Cultural richness: Immerse yourself in Athens' rich history, vibrant arts scene, and traditional music.
Welcoming community: Connect with friendly locals and build a network of friends from around the world.
If you love new technologies and are ready to learn all about online advertising, apply now and become part of the No. 1 social network!
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