Danish-speaking Customer Support Analyst for a Fintech Company (Sofia, Bulgaria)
? Danish-speaking Customer Support Analyst for a Renowned Fintech Company (Sofia, Bulgaria)
Are you ready to elevate your career in a dynamic fintech environment? We are searching for a Customer Support Analyst fluent in Danish and English to join our vibrant team in Sofia, Bulgaria. This is your chance to be part of a leading organization known for revolutionizing financial services through technology.
✅ Your Profile
- Proficiency in Danish and English, with a minimum of C1 in Danish and B2 in English
- No previous experience in fintech required—just a keen interest in financial services and technology!
- Strong communication skills, capable of managing customer inquiries with professionalism and empathy
- Ability to troubleshoot issues and provide effective solutions
- Eagerness to learn and adapt in a fast-paced environment
- A team player with a positive attitude who enjoys collaborating with international colleagues
❤ Your Responsibilities
- Provide insightful solutions to customer inquiries related to money transfer transactions, and escalate complex issues to relevant teams
- Deliver timely and accurate responses to customer requests via phone, email, and chat
- Assess and understand customer needs to ensure a satisfying and personalized service experience
- Contribute to a supportive team environment, aiming for excellence in customer support
✨ Benefits
- Competitive salary with the potential for career advancement
- Additional health insurance and access to over 50 other benefits and services
- A positive, international work setting with supportive management
- Opportunities for personal and professional growth within the company
- Employee referral bonuses and support for relocation if you are moving from another country
Join our team and contribute to a fintech landscape where innovation, customer satisfaction, and employee well-being are at the forefront. This is more than a job—it's a step forward in your career. Apply now to start your journey with us in Sofia! ?
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