Czech Customer Care (Work from Home in Greece) ???
Are you fluent in Czech with good English skills? Join our team as a Customer Care Representative for a leading tech company. Work from the comfort of your home anywhere in Greece and help users resolve their technical issues. If you're empathetic, tech-savvy, and detail-oriented, we want you on our team!
About the Company ?
We are a globally renowned technology company known for our innovative products and exceptional customer service. As part of our team, you'll be contributing to a company that values creativity, collaboration, and customer satisfaction.
Your Profile ?
Fluent in Czech with good English skills (B2 level)
Advanced PC knowledge
Typing speed of at least 20 wpm with 80% accuracy
Proficiency in MS Office
Familiarity with MacOS and iOS is a plus
Empathetic, tech-savvy, and detail-oriented
Your Responsibilities ?
Technical Support: Assist customers with battery performance, account management, hardware issues, device updates, data migration, audio and network issues, and account billing issues.
Problem Resolution: Use your advanced PC knowledge to troubleshoot and resolve technical issues. Familiarity with MacOS and iOS is a plus.
Customer Interaction: Provide empathetic, accurate, and timely support. Maintain high standards of communication and problem-solving.
Data Management: Accurately document customer interactions and solutions.
Benefits ?
Competitive Salary: 1300. 72€ + productivity bonus
Accommodation Bonus: 150 Euros for 2 months for hiring during Jul/Aug
Transportation Bonus: Up to 100€ per month
Comprehensive Relocation Package: Yes
Flexible Work Schedule: Monday-Friday, 09:00-18:00
Living and Working in Greece ?
Travel Information
Nightlife and Gastronomy: Enjoy Greece's vibrant nightlife and delicious gastronomy. Explore local bars and restaurants offering traditional Greek dishes and international cuisine.
History and Culture: Greece is rich in history and culture. Take the time to visit local museums, historical sites, and cultural centers. Each region has its unique stories and landmarks that reflect Greece's fascinating heritage.
Nature and Adventure: Greece offers diverse natural landscapes. Whether you prefer coastal areas, mountains, or countryside, there's plenty of outdoor activities to enjoy. Explore parks, hiking trails, and natural reserves near you.
Join our team and help us deliver exceptional customer care in a dynamic and supportive environment, all from the comfort of your home in Greece!
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