Customer Support Analyst in a Fintech Account with Norwegian
? Customer Support Analyst in a Fintech Account with Norwegian and English ?
About the Company
Join a leading company in the CX (Customer Experience) sector in Sofia, Bulgaria. Be part of a team that values your growth and well-being, providing top-notch digital services and AI solutions. We pride ourselves on our strict adherence to clients' procedures and our dynamic, international work environment.
Your Profile
- Fluent in Norwegian and English (C1/B2-equivalent)
- Excellent communication skills
- Customer-focused mindset
- Problem-solving abilities
- No prior experience required, just a willingness to learn and grow
Your Responsibilities
- Provide solutions to inquiries related to money transfer transactions
- Offer timely and accurate information to clients
- Assist customers via phone, email, and chat
- Identify and assess customers’ needs to ensure satisfaction
Benefits
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- Access to 50+ benefits and services
- Positive international working environment
- Support and learning opportunities
- Employee referral bonuses
- Relocation assistance for candidates residing outside Bulgaria
Does this sound like the perfect job for you? Apply now and take the next step in your career!
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