Customer Service Representative in Greece for Polish Speakers
About the Company
Join one of the most innovative companies in the tobacco industry, dedicated to delivering a smoke-free future. This is a relationship-building role where you will support users in their journey to quit smoking and switch to alternatives to traditional tobacco products. Utilize multiple communication channels (voice, email, social media) to assist users.
Your Profile
Fluency in Polish
Very good communication skills in English
Exceptional communication & soft skills, as well as problem-solving abilities
Tech-savvy with basic computer knowledge
Resourceful and able to multitask
Thrive as a team player in a fast-paced, high-energy, change-oriented environment
Your Responsibilities
Educate users on how to use and take care of their e-cigarette devices
Provide assistance for new purchases
Communicate with customers via phone, chat, and email
Track and follow cases to ensure they are resolved efficiently and timely
Maintain high customer satisfaction, representing a major brand
Develop and maintain strong, professional relationships with all partners and show empathy at all times
Benefits
Complete support to help you relocate to Greece (flight tickets, hotel accommodation, and assistance with house searching, all at no cost to you)
Competitive monthly salary plus 2 extra salaries per year
Referral Program with great bonuses for bringing friends
Health care benefits and numerous other discounts
Full training by certified instructors in English and Polish
Professional growth and development opportunities
Special events, community, and social responsibility initiatives
Free online Greek language courses
State-of-the-art premises providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
Join Us
This is a fantastic opportunity to advance your career and gain valuable experience while representing one of the biggest brands worldwide. If you are passionate about helping others and looking for a dynamic work environment, apply now!
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