Key Account Manager
Key Account Manager Madrid, Community of Madrid
Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative, and agile. Backed by 40 years of industry expertise, Sapiens offers a complete insurance platform, with pre-integrated, low-code solutions and a cloud-first approach that accelerates customers’ digital transformation. Serving more than 600 customers in 30 countries, Sapiens offers insurers across Property & Casualty, Workers’ Compensation and Life markets the most comprehensive set of solutions, from core to complementary, including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management. Sapiens’ team of more than 5, 000 employees operates through our offices in North America, the UK, EMEA and Asia Pacific.
Role Description:
The Key Account Manager is responsible for managing strategic relationships with key customers, maintaining and developing business. He/she also solves problems, analyzes data and contributes to strategic planning to maximize revenue and retention of key customers.
Responsibilities:
- Serve as a trusted advisor relationship with key accounts, customer stakeholders and executive sponsor
- Lead the relationship with existing customers, listen to their business challenges, identify needs, understand their issues and propose solutions.
- Personally negotiate commercial contracts with clients and in coordination with the different areas.
- Identify areas of improvement and work to implement recommended changes
- Ensure, together with the Operations area, the smooth running of projects and intervene in the relationship with the client when necessary.
- Liaise and coordinate the resources directly located in the client's office, generating a link between the company, employee, and client to ensure solutions are in line with their needs and strategies
- Seek out new business opportunities, maintaining relationships and establishing lasting relationships with accounts/clients
- Conduct sales visits, company presentations and offerings.
- Making tailor-made offers to each client, supporting the areas involved.
- Develop opportunities from the first lead until close and follow up on ongoing opportunities.
- Develop annual budget and meet revenue, contribution and new sales targets.
- Represent Sapiens at events, trade shows and other forums.
- Establish and direct operational and administrative procedures related to sales activities.
Requirements:
- At least 5 years of business development / sales experience with technology solutions for the insurance industry.
- Experience in the functions described above.
- Commercial skills, negotiation, analysis, effective communication, active listening and ability to find win-win solutions.
- Updated technological knowledge of different solutions, profiles and trends.
- Excellent team player with dynamic and effective cross functional collaboration. #J-18808-Ljbffr
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